Finally - we launched a blog for announcements/bugs/etc!  

Andrew 51M  
1899 posts
3/24/2007 7:54 pm

Last Read:
10/23/2013 12:49 pm

Finally - we launched a blog for announcements/bugs/etc!

I'm happy to report that we now have a new blog, SiteSupport, run by our customer service team to better communicate with our members. We set it up as a central place where members can give us feedback publicly as well as we can post when new features go live and bugs are resolved. It will take us a few days to sort out the format.

Feel free to post comments THERE so we can know more about what you'd like to see there. In future, please post site issues on the SiteSupport blog

Andrew


MyHeartLost4U 54M
2320 posts
3/24/2007 12:01 am

I would like to see the Staff member that are reading (assigned to monitor) the comments of members to answering the questions that are asked; in other words, actively involved with the Blog instead of going days or weeks unanswered.


Andrew replies on 3/24/2007 2:11 am:
Agreed!

GoddessOfTheDawn 108F
11240 posts
3/24/2007 12:25 am


several already HAVE posted comments, which have disappeared, along with the posts 'asking for members' input'. Instead of those there are now 'bug xxxxx fixed' posts, where it seems that per bug only one member reported.... there are bugs and glitches that are reported by dozens of members that are never heard of again.

why should we expect this to work better than all that we've tried these past months?


Andrew replies on 3/24/2007 2:14 am:
Yes, the SiteSupport blog is a moderated blog for now. I just added code to show how many posts are pending before going public.

It will work better because we have a place were we publicly respond to issues as well as keep members informed of new things. Time to put the fire to the feet.

louandal2 67M/63F

3/24/2007 12:58 am

Andrew - this is a very positive start, but you have enough experience to know that until you actually produce some results, it's only window dressing.

Good Luck - there's a lot of people hoping that you can fix this site.


Andrew replies on 3/24/2007 2:15 am:
Thanks - I am excited to have this new blog - already we were able to get more attention internally (better communication between C/S and developers than before).

mole999A 49M

3/24/2007 12:59 am

    Quoting GoddessOfTheDawn:

    several already HAVE posted comments, which have disappeared, along with the posts 'asking for members' input'. Instead of those there are now 'bug xxxxx fixed' posts, where it seems that per bug only one member reported.... there are bugs and glitches that are reported by dozens of members that are never heard of again.

    why should we expect this to work better than all that we've tried these past months?


The question that leaps forward from GOTD comments is, if ten individuals report the issue at differnt times are they given the same bug number or a new one, i would guess it would be a new one in which case the displayed result is in error bug number one. How about a page that shows all the bug numbers and problems associated against them and when they are reported and resolved. If editing a deleting response mean that thousands will never know it was a system issue rather than their own error

Mole


Try my online [post 709489] Lesson

You can always find my blog posts in the 'safe sex' area


Andrew replies on 3/24/2007 2:17 am:
Yes, we have an internal tracking system for bugs. This new blog will be able to show ones that are actively being worked on... I still want to use our email C/S team to filter responses... agreed that a public list could save member's time... fixing the top bugs saves everyone's time!

mole999A 49M

3/24/2007 1:05 am

Very strange the post order here was GOTD : Your1Dream then I, louandal obviously arrived at some slightly differnt time. The display order is myself, louandal, GOTD (whom i have quoted) the Your1Dream, you only have to look at the time stamps

Mole


Try my online [post 709489] Lesson

You can always find my blog posts in the 'safe sex' area


Andrew replies on 3/24/2007 2:18 am:
yep - I added a few new features today... you can flip the sort order as well as put a main photo in your blog. As didn't have time to fully QA it, it's BETA.

GoddessOfTheDawn 108F
11240 posts
3/24/2007 1:08 am

    Quoting mole999A:
    Very strange the post order here was GOTD : Your1Dream then I, louandal obviously arrived at some slightly differnt time. The display order is myself, louandal, GOTD (whom i have quoted) the Your1Dream, you only have to look at the time stamps

nope, not strange, he's most likely testing a new 'feature' to have comments show from old time (bottom) to new time (top) instead of the current way (other way around). have you seen the 'last read' time that's been added here too?

Let's hope we get a choice for this, otherwise some of the things that are going around (like word games) could get .... ummmm .... tricky

or was that sticky....


Andrew replies on 3/24/2007 2:19 am:
Clairvoyant as always

GoddessOfTheDawn 108F
11240 posts
3/24/2007 3:39 am

luvpump replies on 3/24/2007 2:14 am:
Yes, the SiteSupport blog is a moderated blog for now. I just added code to show how many posts are pending before going public.

It will work better because we have a place were we publicly respond to issues as well as keep members informed of new things. Time to put the fire to the feet.


we'll see where fingz r headed, hopefully in a right direction .... thx 4 listening

gud luck on this new step ....


mole999A 49M

3/24/2007 4:28 am

luvpump replies on 3/24/2007 2:18 am:
yep - I added a few new features today... you can flip the sort order as well as put a main photo in your blog. As didn't have time to fully QA it, it's BETA.

Q: I as a perspective commentator, will i able to look at a post and sort so i only read the last few commentsand could i in the future ensure that my default formating is mine, here i prefer blue 3 point, but have to set it each post. If i can reuse the same photo automatically and show my signature surely this has to be possible

Mole


Try my online [post 709489] Lesson

You can always find my blog posts in the 'safe sex' area


Andrew replies on 3/25/2007 11:36 am:
thanks

Cozy_Red 53F

3/24/2007 4:58 am

What about more serious social issues this sight contributes to. Like the grooming and protection of pedophiles? What are they allowed to post things about 6 yr old girls?






Andrew replies on 3/25/2007 11:42 am:
Email sitesupport and me a list of anything you see on this and we will respond asap!

mole999A 49M

3/24/2007 5:27 am

    Quoting GoddessOfTheDawn:

    nope, not strange, he's most likely testing a new 'feature' to have comments show from old time (bottom) to new time (top) instead of the current way (other way around). have you seen the 'last read' time that's been added here too?

    Let's hope we get a choice for this, otherwise some of the things that are going around (like word games) could get .... ummmm .... tricky

    or was that sticky....


The last read time is non sensical it is 10 hours behind current UK time but shows it as a.m., my math skills are not all that unless its with regular friends, a simple cookie that converted UTC to a local time on the system, or a single syncronised clock controlling the entire site would be very useful, i've had posts inserted before mine, quoting something i said (thats a clock issue). I would almost prefer it to say 2 hours ago, atleast i can fathom that quickly

Mole


Try my online [post 709489] Lesson

You can always find my blog posts in the 'safe sex' area


Andrew replies on 3/25/2007 11:48 am:
QA: please test this using a non-local member account. Also I make showing this a toggle for blogs so members can turn it off. Should be live (perhaps english only for now) in a few hours.

Andrew replies on 3/25/2007 12:07 pm:
ok - toggle live now

mole999A 49M

3/24/2007 5:29 am

    Quoting Cozy_Red:
    What about more serious social issues this sight contributes to. Like the grooming and protection of pedophiles? What are they allowed to post things about 6 yr old girls?
COZY i would hope nothing could be put up for long like that, and once reported to Protect Kids link the account might be suspended and the police informed

Mole


Try my online [post 709489] Lesson

You can always find my blog posts in the 'safe sex' area


mole999A 49M

3/24/2007 5:32 am

    Quoting  :

Pamela, on the left of the inbox, down aways is CREATE FOLDER you can have loads, they will empty over time as each message has a finite life

Mole


Try my online [post 709489] Lesson

You can always find my blog posts in the 'safe sex' area


louandal2 67M/63F

3/24/2007 8:49 am

    Quoting  :

There's a "Create new Folder" and "Manage Folders" option in your email that you can use to do this. Just "Create" a new folder called "Message from Admin" and move the emails into it.


louandal2 67M/63F

3/24/2007 8:54 am

    Quoting mole999A:
    The last read time is non sensical it is 10 hours behind current UK time but shows it as a.m., my math skills are not all that unless its with regular friends, a simple cookie that converted UTC to a local time on the system, or a single syncronised clock controlling the entire site would be very useful, i've had posts inserted before mine, quoting something i said (thats a clock issue). I would almost prefer it to say 2 hours ago, atleast i can fathom that quickly
Good point - at the moment all time stamps seem to be in PST (Pacific Standard Time) - a future enhancement that would be nice would be to allow time stamps to be offset into the local time zone.

I've seen delays in messages appearing but they seem to retain the correct post times.


Andrew replies on 3/25/2007 12:12 pm:
QA: this seems to be a bug... we *do* offset timezones... there was a minor edit to the function Jan 7th but I don't think that is the issue.

moonlightphoenix 48F
6508 posts
3/24/2007 4:19 pm

I would really really REALLY like a master control button on my blog edit panel that allows me to hide my entire blog, or apply all editing changes to all blog entries.

The ability to allow only Affairlook.com members to view certain blog entires is fabulous and makes me extremely happy....however, I now have to go through my entire blog entry by entry to edit each one for this command.

It takes frikkin hours....and if the edit doesn't hold...which is often, I have to keep checking and going back.

Please, please, please...pretty frikking please????


Andrew replies on 3/25/2007 12:44 pm:
I see this option in the settings form (admin only for now)... so I can assume that they will push it live on the 28th release.

wannabesexpot 46F
4478 posts
3/24/2007 9:10 pm

sweetheart.... get a load of this... I am from Malaysia... which is a Multi-racial country consisting of malays, chinese and indians and a shit load of other expats.... now whenever we ALL click on www.Affairlook.com.com IT'S ALL IN FUCKING MANDARIN!!!!

I may be chinese but I CAN'T READ THE STUFF!!!

and it ain't just ME!!! so help us out here... english is just peachy

Wannabe/Sexpot - which one do you want me to be?


Andrew replies on 3/25/2007 12:48 pm:
Singapore – Languages: Mandarin 35%, English 23%, Malay 14.1%, Hokkien 11.4%, Cantonese 5.7%, Teochew 4.9%, Tamil 3.2%

It appears that most people speak mandarin in Singapore. Are you able
to see the "english" link? How many people *can* speak english. I know it's the administration default language...

redrobin012057 62F

3/24/2007 10:35 pm

I don't wish to say anything thats negative, but remain optimistic.....ideally, this should have been implemented 2 years ago in my honest opinion,nothing has really worked coherently for any amount of time ie say 3 months without these bugs glitches and updates that have everyone confused.

Just a suggestion.... but how about CS operators in all Countries US Europe,Aust/Asia.........when I call, they don't understand my accent.

Thank you.


Andrew replies on 3/25/2007 5:19 pm:
We do support 12 languages in C/S - you can ask for a specific language when you call.

wet_pussy4ever 45F
3059 posts
7/5/2007 9:51 pm

Tat's good. at least we can post our questions/comments there.Have a question.. y r d points stopped suddenly.U haven't been receiving points for, i think, d past 3 weeks Bt i have been posting & commmenting bt dunc them moving hehehe.. can u please look into tat tq bt looking forward to new features here on passion.com

Wet_p


Loosetooth 43M
1157 posts
7/11/2007 9:22 am

I posted a very simple and polite request on YOUR blog recently and it is still pending. Since I have renewed my membership I have been affected by these 'glitches' which others talk of, I have displayed patience. I have been worried by these new 'policies' which I hear of, and although I have attempted to engage you about them you have ignored me.

I am at a stage where I paid somewhere in the region of $160, I do not seem to be getting my monies worth, nor having my concerns addressed, either by your customer service or you. I am rarely logging on now and although I may get over this, it is such a disappointment. I hope that the next bonus you are paid, or vacation you take, you might spare a thought for me and the people like me who have paid out so much and yet get little consideration.....it would appear.

Wonder how long this comment will be pending.............


Loosetooth 43M
1157 posts
7/12/2007 2:25 am

    Quoting Loosetooth:
    I posted a very simple and polite request on YOUR blog recently and it is still pending. Since I have renewed my membership I have been affected by these 'glitches' which others talk of, I have displayed patience. I have been worried by these new 'policies' which I hear of, and although I have attempted to engage you about them you have ignored me.

    I am at a stage where I paid somewhere in the region of $160, I do not seem to be getting my monies worth, nor having my concerns addressed, either by your customer service or you. I am rarely logging on now and although I may get over this, it is such a disappointment. I hope that the next bonus you are paid, or vacation you take, you might spare a thought for me and the people like me who have paid out so much and yet get little consideration.....it would appear.

    Wonder how long this comment will be pending.............
Where I say I may get over this I am not referring, of course, to the fact that this has affected my life so badly that I need to get over it, I merely mean that I may get over my disappointment and become an active member again, or I may simply cut my losses and move on from this messy and incompetently run charade of a site.


__Maria__ 54F
8252 posts
7/14/2007 9:27 pm

Which is the step or start, if we are going to make comments about the too many bugs this site has, for them to be unattended by this Support Team?? At least by responding our comments makes us know that we had been acknowledged, but leaving our comments unattended is neglecting us. I like this site as much as I dislike its bugs, so please build a bridge not a wall, be proactive.

Maria



~~~*I* only blog for entertainment and for practicing my Inglés~~~


LoveToLixxxxxxx 57M

7/17/2007 2:01 pm

THIS IS A MUST READ Here is 2 posts you as ceo need to read [post 950574] and [post 950011] . I have seen no less than 60 already that are not members there. They are stealing our profiles. What can AF F or Passions do to stop this.

""""^^^^^^^^^^^^| |
| SEXY TRUCKR| '|""";.., __.
|_..._...______===|==|__|..., ] l
"(@ )'(@ )""""*|(@ )(@ )*****(@ )

© LoveToLixxxxxxx 2006

PLEASE SUPPORT OUR TROOPS

░░░░░░░░▀▀▀▀▀▀▀▀▀▀▀
░░░░░░░░▀▀▀▀▀▀▀▀▀▀▀
░░░░░░░░▀▀▀▀▀▀▀▀▀▀▀
▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀


runzwithknives 62F

7/19/2007 2:18 pm

    Quoting LoveToLixxxxxxx:
    THIS IS A MUST READ Here is 2 posts you as ceo need to read [post 950574] and [post 950011] . I have seen no less than 60 already that are not members there. They are stealing our profiles. What can AF F or Passions do to stop this.
Yes, please do tell us what you know about NaughtyConnect. And my suggestion is to do it in a separate post, please.

I have few problems being linked to an Affairlook.com affiliate sight. After all, my username and password work there too. If this site is one of yours I want to hear it from you. And I want the same access.

If it's not an Affairlook.com affiliate...then I think I can reasonably expect some assistance from this site for removing member (free or paying) profiles if they did not join. Read: Stolen from Affairlook.com.

And that now begs the question...can anyone take non paying members profiles from this site? As an afterthought...what I did see there were standard members...I did not notice paying member profiles there...Not that they aren't...I just didn't see it.


LemonySnickets4U 64M
522 posts
7/27/2007 10:16 am

I posted this on the suggestion/help site, but wanted to make sure it got to the "buck stops here guy".

What are you folks doing about this?

[post 964743]


Gedalia3 56M
13687 posts
8/9/2007 9:57 am

I have posted there 4 times and never received a direct answer. i.e once I got a rationalization of a problem not an explanation, the other three times, no response at all.

In addition, I hae contacted customer service three times recently, both by email AND phone (what is the problem with phone support - sounds like they are talking on fax lines. How about good plantronic headsets for the techies!!) with no responses.

I have been promised calls back and have never received them.


Come check out The Social Contract. A little brain food!!


Losing the world one nation at a time.

In an age of universal deceit, telling the truth is a revolutionary act


Miztress_Nessa 43F  
226 posts
8/18/2007 4:13 pm

I have written to the email on this account, and I still haven't received ANY support. I have a group that NEEDS to be taken out of Denied status, and I can't do it because when I try to update the groups settings it tells me that the update has failed, therefore, I need SOMEONE, ANYONE to get it fixed. Any suggestions?


bustybettyboop 52F  
59325 posts
9/24/2007 5:47 am

i've been on here almost 3 yrs. now and i love blogging but i've been very upset on how i was treated as a gold member so i'm staying standard for now. why pay for gold and be treated sooo badly! your customer service is so rude and once i got my profile removed 10x's in 2 days and when i called they hung up on me repeatedly. they kept blaming it on my cookies...asking if i cleaned them out...everytime i call this is what i get. i was finally told i would get a call and they took my number and no one called. i have lost count how many times my profile and blog were removed and i had to call about it. they said i didn't do anything to have it removed and turned it back on but why was it repeatedly turned off..does this happen to others? busty

..just join me on my blog bustybettyboop and still looking for some hot,sexy,creative contestants for my next contest...come join us! need a blog mentor or want to be one?


Mr800lb_Gorilla 49M
2291 posts
10/26/2007 3:49 am

Luvpump.
After talking to your abuse team about this i thought maybe if i came directly to YOU , Perhaps this issue might be addressed.
I have a small blog of my own, and have been logging for a couple of months, During this time i have been harassed by a another member of this site your abuse team deletes DAILY. He makes a new profile and is back within 24 hours, since he started on me, he has been deleted almost 50 times.
To be honest, at first i didn't think much of this guy and i haven't been kind in some of my replies to him. BUT this week he posted my CHILDREN'S names to this website and threatened them with violence. he is also saying unless i leave the site he will do them harm.
This member has chased off SEVERAL paying members as well and brags about this fact.
I refuse to be intimidated by this guy but going after my kids ISN'T cool. is there ANYTHING perhaps YOU can do as CEO???
Thanks
Rilla


fit4funinthesun 62M
70 posts
11/2/2007 7:50 pm

This site could be really good IF it worked properly all the time. Instead of rolling out little tweaks and quasi-cool features, why don't you put your resources into fix the problems that have plagued this site for ever- pages not working, problems with cams saying they broadcasting, but not, etc .. If you read the forums and site site support blog, you would see how unhappy and generally pissed off your customers are. Your latest Version of the flash IM is total crap- does anybody test this stuff before they roll it out, or is that what our job as your customers is ?


rm_trainmepls1 49F
723 posts
11/3/2007 11:15 am

Can you explain why a group would go into a "denied" status? It happens frequently with the group "Younger Women for Older Men." Today it's denied. Some of us have sent emails to customer service, but we haven't received a response yet. What is the quickest way to get this issue resolved when it happens?


hornymode4u 71M
21 posts
4/7/2008 12:17 pm

Way too much change and you come to the END!
Change is not always a good thing!


On_It_2009
(WebStar One)
56M

10/11/2008 6:13 pm

If you are truley the CEO of these sites, you need to take a look at how your customer support department responds to customer complaints. First you get the courtesy reply thanking you for reporting your issue and then, in almost all cases, the next message indicates there are no problems with the site - "it's your browser, it's your firewall, it's your settings".

While I'll admit that sometimes that's the case, in a lot of instances a feature that worked "today" won't work tomorrow and here have been no changes to your browser, your firewall or your settings. And, although you try to explain that to support, they don't want to listen. And, as a result, issues go on and on and on. If you've taken the time to look through the support blogs, you'll see that's the case. While I'm sure it's not the case with all of your support staff, these people need basic training in Customer Service.

The one feature that never fails to work is the "auto renew" feature - that one never fails.

I have turned this feature off and I'll encourage others to do the same. I'll probably end up renewing my account - but at a lower grade of membership. I don't mind paying for the service. What I do mind is not getting the service I'm paying for.

Chat, an essential feature of this site, particularly the stand alone version, works sporadically at best. Someone will send you an IM, you accept the chat - the see you've entered the chat - but they can't see your responses. This feature, which worked earlier in the year, simply isn't reliable anymore - and, of course your support staff can't recreate a problem experienced by thousands of members - and attributes it to "your browser, your firewall and your settings".

Now, I agree it could be the browser, the firewall or my settings - but if the feature worked one day and not the next - uh, Affairlook.com made a change which probably required a change to be made on my end. Does Affairlook.com communicate that? No. It seems as if your "quality assurance" department is asleep at the wheel - and/or they do not work with your development group to insure quality.

I don't know who you have on your development and support department or what kind of people they are, but it seems as is because we're members of an "adult site" that we're treated as second class, perhaps steerage is more appropriate, customers. They don't seem to appreciate that we, the members, pay their salaries.

Thanks for listening. If you need someone to work on your quality assurance team, remotely, I'd be interested and effective. A salary plus a preminum membership to all the sites would do it.


seingalt23 55M
4883 posts
12/13/2008 6:00 am

Poor ol´ GERMANY - Yes, you´ve got an email by connyhexe.

Did you ever notice our problems in Germany waiting up to three days to be able
to read a new post or comment.

Why is there this different way, being a US/UK (fast forward) or a German user (as time goes by)?

Would be great to get an answer Hundreds of German users are angry or frustrated.
Just take a look: [post 1696740] Thanks!

Giacomo


SnowWhite1953 66F

4/23/2009 2:37 pm

I wasn't quite sure why you chose to read my blogs, but I hope that you enjoyed reading them...

God may have created man before woman, but there's always a rough draft before the masterpiece...unknown


tackman57 52M  
184 posts
5/25/2009 7:49 pm

The "blog" for bugs and other problems is a total SHAM! I've been having increasing and major problems with Affairlook.com/SF/Passion for over a week and all I've gotten from the "bug blog" was first being ignored, second getting an e-mail from billing support that my problem has been fixed even thought it was getting worse, third getting an e-mail from a supposed "tech support person" who said that my "problem report" was not going to be posted because it was better to handle it that way (meaning they were sweeping my problem under the carpet), and now finally, forth a total silence about the fact that I cannot access Affairlook.com or Passion though I've paid for a 6 month membership for both, and that I can only access SwapFinder if I go thru 2 or 3 "member login" pages before I find one that will allow me to log in.

Below is the latest of my latest "bug blog" posting, which I also have posted on the "question and answers blog" posting. I have no illusion that either will get me any help with the fact that even though I've paid a HUGE amount for access to Affairlook.com/SF/Passion, I can almost not access any of them.

My latest post on the "bug blog":

I would like to ask "WHY ARE THE CONTINUING PROBLEMS I'M HAVING WITH Affairlook.com/SF/PASSION" being ignored and swept until the rug by Tech Support and other site watchdogs? I have been reporting continue and increasing problems with Affairlook.com/SF/Passion for over a week. I have received absolutely no help, been ignored and/or talked down, my posts on the "bugs" blog thread have been denied because the powers that be don't want other members to know . . . and because I'm sure the problems I'm having are being experienced by other paying members.

I am still having problems with Affairlook.com/SF/Passion. Today, along with the problems I've been having over the last week, I now cannot open profiles. I still cannot open Affairlook.com or Passion no matter what I do. I still have to go through two or three of SwapFinder's pages to find the member log in that will allow me to log in. I also cannot view cams or just about anything else on this site.

As a result of this, I've made sure that my membership will not renew. And since this site's TECH SUPPORT refuse to post my ongoing problems on this blog posting, chosing instead to ignor my problems, I will be contact my credit card provider to blog ANY future charges by Affairlook.com/SF/Passion unless by my own permission.

I am so utterly shocked and dissapointed by Affairlook.com/SF/Passion's attitude to my continue problems with their site. This site will continue to charge me but will not fix ongoing and INCREASING problems with the site. And the funny thing is, Affairlook.com/SF/Passion is the only site that I'm having problems with. I'm a member of several other porn sites, gay and straight . . . and many other non-porn sites . . . and NON OF THEM ARE HAVING PROBLEMS. I'm only having trouble with Affairlook.com/SF/Passion . . . and the site and those charged with keeping it functioning couldn't care less. They only want my money. So, I'm going to make sure that they will never get a penny from me ever again.

Since first discovering SwapFinder in October 2005, I've really enjoyed it. I did have another period of overwhelming problems with the site, where nothing the Tech Support did fixed it, and I did close out my account for nearly a year. But I decided to give the site another chance. Apart from periodic minor glitches, Affairlook.com/SF/Passion has worked pretty well until this past week. Since then, it's as if the site is purposefully being run into the ground, and it's members are being screwed by plan. From the total lack of concern from this site's oversearer . . . in all areas . . . that's the only conclusion I can come to.

I understand that Affairlook.com/SF/Passion has recently changed owners. I would bet this has something to do with the current, cascading problems with the site. It's too bad, too. I'm sure I'm not the only member having these problemsf. And I'm sure these problems will continue to grow, to expand to other members. I would bet that within a year or two, Affairlook.com/SF/Passion will cease to exist. It's hard to believe considering there seems to be millions of members but the total lack of caring for we the paying members of this site will finish this site.

I am making one last plea to the powers on this site to contact me and make some effort to fix the continuing and increasion problems I'm experiencing with Affairlook.com/SF/Passion. I would actually like to speak to a real human being from the Tech Support area of this site. I'll give the site until June 1 for this to occur. If by then, I've not been helped, if I've yet again been ignored, if I've been swept aside by the site, I will not only contact my credit card provider to permanently stop any payment to the site(s), I will also contact my internet provider and the Better Business Bureau with a formal complaint.


tackman57 52M  
184 posts
5/25/2009 11:10 pm

My growning trouble with the functions of this site are yet again growning . . . now I can't open my mailbox. Add this to not being able to open any profiles, can't open Affairlook.com or Passion at all (though I've purchased 6 month memberships for both), can't view cams . . . and the list of things that don't work increase daily.

Question . . . if nothing is wrong with this site as both billing support and one of the techs from tech support have told me, why am I experiencing an ever increasing list of trouble with Affairlook.com/SF/Passion?

I've tried posting these problems on the "bugs" blog thread . . . with no help or satisfaction. I've posted these problems on the "question and answer" blog thread . . . only to have my posts about my trouble booted off with the explaination that it would be better for the site's people to work on the problems in a different way (meaning they don't want any other paying members to know the trouble I'm having, which means others have similar problems). And I'm now posting all the problems I'm having on your blog, "CEO luvpump".

I guess I should ask if this "site support" and "customer service" is for real or is it just a way for you to deflect member frustration and anger when the site doesn't work?

Also, why is it that I only get stock responses but never, ever actually hear from a "real" tech person or customer service person from the site that is interested in fixing the problems I'm having with the site?

Just curious.


sexktnjane 51F
574 posts
2/6/2011 9:44 am

A CEO with a blog up that has not been posted to since 2007 hmmmm maybe he needs an online assistant in San Diego...hint hint


Become a member to create a blog